* DISCLAIMER: (SEBI Registered Research Analyst: INH000014793) Investment in securities market are subject to market risks. *Read all the related documents carefully before Investing | *Market Risks refer to partial or permanent loss on your investments in certain market conditions | *The securities quoted are for illustration only and are not recommendatory | *Registration granted by SEBI and certification from NISM in no way guarantees the performance of the intermediary or provides any assurance of returns to investors | *Past performance is not indicative of future results | *All fee payments made by the client for research analyst services provided by the “The CapitalWiz” shall necessarily be through “The CapitalWiz” websites/payment links and in “Suvasis Debata” Bank account for fee collection. Any payment made outside the “Suvasis Debata” Bank account shall not be considered as payment towards research analyst services by “The CapitalWiz” and no complaints/grievances in this regard shall be entertained by “The CapitalWiz(Suvasis Debata)”
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We believe that customer service is a key element to continued business growth and we want to ensure that our customers receive exemplary service at various touch points. Quick and efficient service is essential to sustain existing relationships and hence customer satisfaction becomes important to us, especially since we follow the direct customer model.

Customer inquiries and complaints are an important voice and this policy details the handling of complaints through a structured grievance redressal framework. In order to reduce the recurrence of similar issues in future, grievance redressal is supported by a review mechanism.

The Grievance Redressal Policy follows the following principles:
  • Clients Will Be Treated Fairly At All Times.
  • Complaints Raised By Clients Will Be Dealt With Courtesy And In A Timely Manner.
  • Queries And Complaints Will Be Treated Efficiently And Fairly.

The Research Analyst and employees work in good faith and without prejudice, towards the interests of the Clients. Grievance Redressal Mechanism Client’s queries / complaints may arise due to lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards client.

    Grievance Redressal/ Escalation Matrix:
  • SEBI Registration Details
    1. -Registered Name: “SUVASIS DEBATA”
    2. -Trade Name or Website: www.thecapitalwiz.com
    3. -Type of Registration: Research Analyst
    4. -Registration Number: INH000014793
    5. -SEBI Research Analyst List Check: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14
    6. -Validity: Feb 09, 2024 - Perpetual
    7. -Registered Office Address: Plot no- 22/3182, Sriram Nagar, Nuapada, P.O/ P.S. Madhupatna, CUTTACK, ODISHA, 753010
  • Details of Principal Officer:
    1. -Name: SUVASIS DEBATA
    2. -Phone: +91 7205210041
    3. -Email: suvasisdebata5@gmail.com
  • Details of Compliance Officer:
    1. -Name: SUVASIS DEBATA
    2. -Phone: +91 7205210041
    3. -Email: suvasisdebata5@gmail.com
  • Details of Customer/Head Customer Support:
    1. -Name: SUVASIS DEBATA
    2. -Phone: +91 8114940041
    3. -Email: thecapitalwizcare@gmail.com
  • Complaints can be addressed during the following working hours:
    1. -Days: Monday to Friday
    2. -Time: 11:00 AM to 5:00 PM

    Please note that our support team is unavailable on Saturdays, Sundays, and public holidays. However, if you wish to reach out to us, you can contact our customer support at: thecapitalwizcare@gmail.com

Important Notice:

If you are dissatisfied with our services (as promised but not delivered), kindly raise your initial complaint to thecapitalwizcare@gmail.com or contact +91 8114940041

If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:


-Trend of Annual Disposal of Complaints -

1. Data for the month ending - JUNE, 2025 &
Sr Received from Pending at the end of last month Received Resolved Total Pending Pending complaints > 3months Average Resolution time (in days)
1 Directly from Investors 0 0 0 0 0 0
2 SEBI (SCORES) 0 0 0 0 0 0
3 Other Sources (if any) 0 0 0 0 0 0
4 Grand Total 0 0 0 0 0 0

2. Trend of monthly disposal of complaints
Sr Month Carried forward from previous Month Received Resolved Pending
1 JUNE, 2025 0 0 0 0
2 MAY, 2025 0 0 0 0
3 April 2025 0 0 0 0
4 March 2025 0 0 0 0
5 Feb 2025 0 0 0 0
6 Jan 2025 0 0 0 0
7 Previous Monthly Complaint for this FY 0 0 0 0
8 Grand Total 0 0 0 0

3. Trend of annual disposal of complaints
Sr Year Carried forward from previous month Received Resolved Pending
1 FY25-26 0 0 0 0
2 FY24-25 0 0 0 0
3 FY23-24 0 0 0 0
4 Grand Total 0 0 0 0